Training Issues #

This guide helps resolve common AI training problems.

Website Training Failed #

Possible causes:

• Website inaccessible
• Robots restrictions
• Invalid URL
• Temporary network issues

Solutions:

• Verify website accessibility.
• Confirm the URL is correct.
• Retry training later.

Documents Not Processing #

Possible causes:

• Unsupported file format
• Corrupted file
• Upload interruption

Solutions:

• Upload a supported format.
• Re-export the document.
• Try uploading again.

AI Cannot Answer Questions #

Possible causes:

• Missing training content
• Outdated knowledge base
• Conflicting information

Solutions:

• Add more training data.
• Update existing sources.
• Re-train the knowledge base.

Poor Response Quality #

Improve results by:

• Using better source content.
• Expanding FAQs.
• Updating product information.
• Removing duplicate information.

Well-maintained training data produces the best AI performance.