Refund Policy
Refund Policy
Last Updated: June 15, 2026
Overview
Thank you for choosing ChatShiftAI.
This Refund Policy explains how subscription purchases and refunds are handled for our services.
Free Trial
ChatShiftAI offers a free trial period that allows users to evaluate the platform before purchasing a subscription.
Users are encouraged to fully test the Service during the free trial period to determine whether it meets their needs.
Subscription Fees
ChatShiftAI offers subscription-based services that may be billed on a monthly or annual basis.
All subscription fees are charged in advance.
Refunds
Because ChatShiftAI provides a free trial period before purchase, subscription payments are generally non-refundable.
Once a subscription payment has been successfully processed:
No refunds will be issued for unused time.
No partial refunds will be issued for unused features.
No refunds will be issued for failure to use the Service.
No refunds will be issued after subscription renewal.
Subscription Cancellation
Users may cancel their subscription at any time.
Cancellation will prevent future billing but will not result in a refund of previously paid fees.
Users will continue to have access to paid features until the end of the current billing period.
Exceptional Circumstances
ChatShiftAI may, at its sole discretion, review refund requests on a case-by-case basis in exceptional circumstances.
Approval of any refund request is not guaranteed.
Chargebacks
Users agree to contact ChatShiftAI before initiating a chargeback or payment dispute.
Fraudulent or abusive chargeback activity may result in account suspension or termination.
Contact
For billing or refund-related inquiries:
Email: info@chatshiftai.com
Website: https://chatshiftai.com
Changes to This Policy
We may update this Refund Policy from time to time. Updated versions will be published on our website.