Account Deletion Policy

Last Updated: June 15, 2026

Overview

ChatShiftAI respects users’ rights to control their personal information.

This Account Deletion Policy explains how users may request deletion of their account and associated data.

Requesting Account Deletion

Users who wish to permanently delete their ChatShiftAI account may submit a request by contacting:

Email: info@chatshiftai.com

Please use the email address associated with your account when submitting a deletion request.

Information We May Request

To protect account security and prevent unauthorized deletion requests, we may request information to verify account ownership before processing a deletion request.

What Happens When an Account Is Deleted

Subject to applicable legal obligations, deletion may include removal of:

• User profile information

• Account credentials

• Chat history

• Uploaded documents

• AI prompts

• AI-generated responses

• Associated account data

Data Retention

Certain information may be retained for a limited period where required for:

• Legal compliance

• Security purposes

• Fraud prevention

• Dispute resolution

• Enforcement of agreements

Any retained information will be handled in accordance with our Privacy Policy.

Processing Time

We aim to process account deletion requests within a reasonable timeframe after identity verification is completed.

Processing times may vary depending on operational requirements.

Subscription Considerations

Users should cancel active subscriptions before requesting account deletion.

Account deletion does not automatically guarantee cancellation of third-party payment arrangements.

Contact

For account deletion requests or related questions:

Email: info@chatshiftai.com

Privacy Contact: privacy@chatshiftai.com

Website: https://chatshiftai.com

Policy Updates

We may update this Account Deletion Policy periodically. Updated versions will be published on our website.