Account & Security
Delete Account
Last Updated: June 15, 2026Delete Account Users may permanently delete their ChatShiftAI account at any time. Before Deleting Your Account Deleting your account may remove: AI Agents Conversations Leads Knowledge Bases Uploaded Documents Account Information This action may be irreversible. Request Account Deletion To request account deletion: Contact our support team. Send your request from the email address associated with your account. Contact: info@chatshiftai.com Verification For security purposes, we may verify account ownership before processing deletion requests. Processing Time Deletion requests are typically processed within a reasonable timeframe after verification. Active Subscriptions Users should cancel active subscriptions before requesting account deletion. Need Help? If you have questions regarding account deletion, please contact: privacy@chatshiftai.com
Privacy & Data Storage
Last Updated: June 15, 2026Privacy & Data Storage ChatShiftAI takes data privacy and security seriously. This article explains how customer information and AI data are stored within the platform. Data Stored Depending on your usage, ChatShiftAI may store: User account information Lead information Chat conversations AI prompts AI-generated responses Uploaded documents Knowledge base content Why Data Is Stored Data is stored to: Provide AI functionality Maintain conversation history Support lead management Improve user experience Enable account management User Control Users can: Delete conversations Remove documents Update profile information Request account deletion Data Security We implement reasonable security measures designed to protect stored information from unauthorized access. Third-Party AI Providers ChatShiftAI may process requests using: OpenAI Google Gemini Relevant information may be transmitted to these providers to generate responses. Learn More For complete details, please review our Privacy Policy.
Change Password
Last Updated: June 15, 2026Change Password Keeping your password secure helps protect your account and business data. Change Your Password Log in to ChatShiftAI. Open Profile Settings. Navigate to Security Settings. Select Change Password. Enter your current password. Enter your new password. Save changes. Strong Password Guidelines We recommend: At least 8 characters Uppercase letters Lowercase letters Numbers Special characters Example: Example123! Password Security Tips Never share your password. Avoid using the same password across multiple services. Update passwords periodically. Use a password manager when possible. Forgot Password? If you cannot access your account: Open the Login Page. Click Forgot Password. Follow the password reset instructions sent to your email address.
Profile Settings
Last Updated: June 15, 2026Profile Settings Your Profile Settings allow you to manage your account information and personalize your ChatShiftAI experience. Access Profile Settings Log in to your ChatShiftAI account. Click your profile avatar. Select Profile Settings. Available Settings You may update: Full Name Email Address Phone Number Profile Picture Business Information Updating Information Edit the desired field. Click Save Changes. Your account information will be updated immediately. Best Practices Keep your email address current. Use a business email whenever possible. Verify contact information regularly. Accurate profile information helps ensure account security and effective communication.