Privacy & Data Storage #

ChatShiftAI takes data privacy and security seriously.

This article explains how customer information and AI data are stored within the platform.

Data Stored #

Depending on your usage, ChatShiftAI may store:

• User account information
• Lead information
• Chat conversations
• AI prompts
• AI-generated responses
• Uploaded documents
• Knowledge base content

Why Data Is Stored #

Data is stored to:

• Provide AI functionality
• Maintain conversation history
• Support lead management
• Improve user experience
• Enable account management

User Control #

Users can:

• Delete conversations
• Remove documents
• Update profile information
• Request account deletion

Data Security #

We implement reasonable security measures designed to protect stored information from unauthorized access.

Third-Party AI Providers #

ChatShiftAI may process requests using:

• OpenAI
• Google Gemini

Relevant information may be transmitted to these providers to generate responses.

Learn More #

For complete details, please review our Privacy Policy.